SENIOR SYSTEM ENGINEERS- SERVERS AND STORAGE

Reporting to the Practice Lead- Data Centre, the incumbent will determine the technical solutions architecture according to the company’s  sales strategy.

The Senior Systems Engineer - Servers and Storage will work as a technical lead with SST sales teams and business partners.  The position will provide the following services: IT infrastructure consulting, proposal preparation support, technical presentations to customers, and the analysis and design of SST’s complex products and solutions.

KEY RESPONSIBILITIES

Service Delivery –

• Working with an implementation team in project implementation and deployment, which may include overseeing elements of the project or team when assigned.
• The engineer may be called on to take over supervision of implementation tasks assigned and working to ensure proper implementation and troubleshooting if necessary.
• Supervising the implementations of Proof of Concepts (POC) in consultation with the team.
• Technical consultancy and recommendations.

Pre-Sales Activities –

• Working on assigned tenders and/or proposals, providing pre-sales support including assisting in solutions design, preparation of Bills of Materials, preparation of client presentations and assisting in client site surveys. All pre-sales tasks will require specialized input as per your skills

Coaching –

• Induction and mentorship of trainees as well as delegated supervisory duties for any students on professional attachment, assigned to the project as assigned by Divisional Manager.

Support -

• Assisting in providing post-sales support after project implementation, which will also include managing any support contracts assigned in consultation with the Team Leader and other senior engineers on the project
• Working with the internal support team on any requirements for equipment or systems that need specialization, including implementation and training
• End User support for contractual customers.
• Troubleshooting customer faults to achieve fault resolution for incidents escalated.

Training & Certifications –

• Undergo continuous technical skills update through certification and trainings are required in the engineer’s training roadmap within timelines set.

Desired Skills and Experience

QUALIFICATIONS AND COMPETENCIES

Required Experience

• B.Sc Computer Science / B.Sc Electrical Engineering or equivalent
• Solaris Systems Administration skills is a must
• Knowledge of Servers and Storage Technologies is a must
• 3-6 Years experience in servers and Storage technologies especially Sun/Oracle.
• Demonstrated ability to solve complex technical problems with accounts in complex technical environments.
• Linux/Unix skills
• Cisco Unified Computing Systems experience  is an added advantage
• Good communication and presentation skills.
• Ability to travel as needed.
• Ability to demonstrate good judgment and decision making
• Project Management experience and certification will be an added advantage.
• Technical Sales experience will be an added advantage.
• Knowledge of High Availability and Business Continuity Technologies will be an added Advantage.

Required Certifications

• System Administrator  for Solaris 10
• Solaris Network Administration for Solaris 10
• VERITAS Netbackup Specializations
• Oracle SPARC Servers Specializations
• Oracle Exadata Certification will be an added Advantage
• Sun Cluster 3.x Administration Certification will be an added Advantage.
• Oracle Specialization Certifications will be added advantage i.e.
  • Oracle Linux Presales specialist
  • Oracle Sun Flash Presales Specialist
  • Oracle Sun storage 6000 Array Presales Specialist
  • Oracle Pillar Axiom 600 Presales Specialization
• VERITAS Storage Foundation 6.0 Presales Expert  will be an added Advantage
• VMware Certifications will be an added advantage
• EMC Storage Certifications will be an added Advantage

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